Shipping and Handling

IMPORTANT SHIPPING UPDATE: Please note, COVID-19 may still cause infrequent delays throughout worldwide postal services so please be aware of this before ordering and please be patient if your order takes longer than expected to get to you. Unfortunately once your order is posted I have no control over the time it takes for your order to arrive although all orders are sent with tracking numbers so customers will be able to monitor their packages progress. 

Processing times

Please allow 7-10 business days for your order to be made and posted (business days do not include weekends or public holidays); please be aware this estimate may slightly increase if you’ve placed a large order or I have a large amount of orders to complete e.g. during the holidays. 

Please also note that my processing time does not include delivery time. 

Shipping

All orders are sent through Australia’s national postal service Australia Post. Orders placed within Australia will be posted as either standard tracked postage for $10AUD or express tracked postage for $14AUD depending on the option you choose. Both of these options include up to $100 of insurance, if you’d like additional insurance, the rate is an additional $2.50 for every $100 (over the initial $100) - please contact me after placing your order to arrange this. 

All International orders are sent with tracking included, both standard tracked and express tracked options are available at checkout, prices vary depending on each country.

I currently ship to the following international destinations (please contact me if your destination is not on this list and I'll see what I can do):

Please note these shipping time frames are only estimates and may change due to pandemic induced delays. 

  • AUSTRALIA standard post: 3-11 BUSINESS DAYS
  • ARGENTINA standard post: 7-16 BUSINESS DAYS 
  • BELGIUM standard post: 15-20  BUSINESS DAYS 
  • BRAZIL standard post: 9-16 BUSINESS DAYS 
  • CANADA standard post: 10-15 BUSINESS DAYS 
  • CHINA standard post: 15-25 BUSINESS DAYS 
  • DENMARK standard post: 15-20 BUSINESS DAYS 
  • FINLAND standard post: 15-20 BUSINESS DAYS 
  • FRANCE standard post: 10-15 BUSINESS DAYS 
  • GERMANY standard post: 7-12 BUSINESS DAYS 
  • GREECE standard post: 10-15 BUSINESS DAYS 
  • HONG KONG standard post: 5-12 BUSINESS DAYS 
  • IRELAND standard post: 10-15 BUSINESS DAYS 
  • ISRAEL standard post: 20-25 BUSINESS DAYS 
  • ITALY standard post: 15-20 BUSINESS DAYS 
  • JAPAN standard post: 6-12 BUSINESS DAYS 
  • MALAYSIA standard post: 10-15 BUSINESS DAYS 
  • MEXICO standard post: 15-20 BUSINESS DAYS 
  • NETHERLANDS standard post: 10-15 BUSINESS DAYS 
  • NEW ZEALAND standard post: 7-12 BUSINESS DAYS 
  • NORWAY standard post: 15-20 BUSINESS DAYS 
  • SINGAPORE standard post: 7-10 BUSINESS DAYS 
  • SOUTH KOREA standard post: 10-15 BUSINESS DAYS 
  • SOUTH AFRICA standard post: 20-25 BUSINESS DAYS 
  • SPAIN standard post: 10-15 BUSINESS DAYS 
  • SWEDEN standard post: 15-20 BUSINESS DAYS 
  • SWITZERLAND standard post: 10-15 BUSINESS DAYS 
  • TURKEY standard post: 10-15 BUSINESS DAYS 
  • UNITED STATES standard post: 8-12 BUSINESS DAYS 
IMPORTANT: please see T&Cs for all information regarding taxes, duties and customs fees. 

*PLEASE NOTE*

- Selecting Express is a delivery upgrade only; it is not a prioritise my order fee. If you would also like your order made as quick as possible please purchase the “PRIORITISE MY ORDER” listing with your order.

- While I accept no responsibility for lost or damaged items in transit, I will absolutely assist with any claims made to Australia Post if you experience a mail related issue. Please submit a case with Australia Post and contact me if you require my assistance.